Online Telesales System

This is a browser-based system that dramatically speeds up the process of following up any marketing campaign by a telesales team.

The system could be adapted to suit the needs of any business that uses a telesales team, the benefits being:

• save time (and therefore money) compared to using a manual or spreadsheet system
• no leads missed – your team is prompted who to contact and when
• save office space (and money) – your telesales team can be spread anywhere across the world with internet access

The client's team can:

• see a list of what actions need doing for that day (e.g. who needs to be called, etc)
• view each potential delegate's contact history
• record the results of new calls
• set a new action that needs to be done for a later date (e.g. call back in a week's time)
• automatically email a brochure about the event

And because the system works online, the telesales staff can be based anywhere in the world with internet access.

There are also reporting functions so that the management can see how hard each member of the telesales team has been working and calculate budgets accordingly

The system could be adapted to suit the needs of any business that uses a telesales team, and saves